Virtual Expert Tasks

These are just some of the tasks that VAL.experts can perform. 

Sales

  • Inside sales – phone calls and emails
  • Prospect database building and updating
  • Generate sales leads
  • Developing sales marketing materials
  • Schedule sales appointments
  • Research and analyze competition

Healthcare

  • Coders
  • Billing
  • Collect on bills
  • Medical accounting
  • Reimbursement specialist
  • Credentialing specialist
  • Eligibility specialist
  • Medical transcriptionist
  • Case manager
  • Insurance claims examiners

Customer Service

  • Respond and manage income calls and emails
  • Respond to chat box questions
  • Resolve customer complaints and issues

Research

  • Create surveys
  • Analyze data from surveys
  • Collect and analyze data
  • Create reports and presentations

Project Management

  • Coordinate and complete projects on time within budget
  • Use project management software
  • Develop project plan
  • Measure project performance

Marketing

  • Crises Communications Specialists
  • Public Relations and Media Relations Consultants
  • Copywriters/ Editors/Proofreaders /Translators
  • Bilingual Copywriters (English/Spanish)
  • Instructional Designers/Web Designers
  • Digital Marketing Specialists
  • Email Marketing Managers

Creative

  • Graphic design
  • Animation
  • Multimedia
  • Web design
  • Online videos
  • Video editing
  • Photo editing

Accounting and Bookkeeping

  • Maintain budgets
  • Keep track of expenses
  • Prepare balance sheet and P&L
  • Preparing pay checks
  • Pay bills
  • Prepare invoices
  • Make collection calls
  • Underwriter

Administrative

  • Manage calendars, appointments, emails, phone calls
  • Prepare reports
  • Book travel
  • Set up Zoom, Teams, Go-to-Meeting
  • Coordinate Podcasts and Webinars

Human Resources

  • Check references
  • Perform online background checks
  • Monitor I-9 compliance
  • Keep handbooks up-to-date
  • Onboard new employees
  • Enroll employees in benefits programs
  • Process payroll
  • Update employment records
  • Coordinate unemployment claims
  • Post job openings
  • Screen candidates for jobs
  • Source candidates through job boards
  • Monitor time and attendance

Paralegal

  • Legal research
  • Manage case files
  • Draft legal documents
  • Prepare corporate resolutions

Learning and Development

  • Instructional Design
  • E-Learning
  • Coaching
  • Learning Management Systems
  • Tutoring
  • Curriculum Development